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Last week, one of those “famous” internet marketers sent me an email. He was mad because people were taking too long to see the value of his product. His readers would hem-and-haw before making a purchase. I’m sure his email was meant to be some type of psychological ploy to get you to buy his info-product. But it sure backfired on me.
I wondered how much this guy could really know about marketing. So here’s what I wanted to say to him.
Dear Internet Marketer,
I know you think you have a fabulous product, but if there’s anyone you should be mad at, you should be mad at yourself. You obviously haven’t done a great job of communicating the value of your product. You are being defensive instead of understanding that people are wary and you need to assuage them and prove to them that your book is different. It’s not that they wouldn’t (or don’t) invest in their business. It’s that there are a lot of internet marketer snake oil salesman out there promising something for nothing.
I work primarily with professional service and technology companies and hear that same indignation all the time.
“I can’t believe they bought from that shmuck when we’re a jillion times better…we take over their unhappy customers all the time.” I know. It DOES HURT when someone doesn’t see your value. It hurts your balance sheet as much as your ego.
As you may well know, ‘building a better mousetrap’ is only step one of building a successful business. Communicating how and why that mousetrap is better (a.k.a. MARKETING) is the key to blowing out your sales. For all of you who are out there feeling under-appreciated and a best-kept-secret. You have two options.
1. Call and cry on someone’s shoulder.
(Net effect: You’ll know you have friends who care and you’ll temporarily feel better.)
2. Improve your marketing so that your product or service looks as good as it actually is.
(Net effect: Pretty soon you’ll be selling more and attracting more of the clients who value you.)
Simple, huh? So which path will you choose?